Terms of service

Terms of Service

1. Introduction

Welcome to The Gemz (Priceless By Nature). By accessing or purchasing from our store, you agree to the following terms and conditions. Please read them carefully.

2. Products & Services

  • We offer natural gemstones, gemstone-based products, and related services.
  • All gemstones are authentic and natural, with variations in colour, texture, and pattern due to their natural origin.
  • Product images are for reference only; actual items may slightly vary.

3. Pricing & Payment

  • All prices are listed in INR (Indian Rupees) and are subject to change without prior notice.
  • Full payment is required before shipping or delivery.

4. Returns & Exchanges

  • We do not accept returns after a sale is completed.
  • If there is any issue with your order, please report it within 7 days of delivery.
  • Exchanges are allowed only in cases of damage or incorrect product delivery, and approval is at our discretion.

5. Shipping & Delivery

  • We ensure secure packaging and timely shipping. However, delivery times may vary based on location and courier services.
  • We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.

6. Usage & Disclaimer

  • Our gemstone products are not a substitute for medical treatment or professional advice.
  • We do not guarantee specific results from gemstones; their effects vary from person to person.

By continuing to use our services, you agree to these terms. 

Disclaimer: The benefits, energies, and properties mentioned for gemstones on this website are based on traditional beliefs, age-old myths, and information available from various online and offline sources. They are not scientifically proven and are shared purely for informational purposes. The names, classifications, and descriptions of the gemstones are based on our personal knowledge and experience, which may be subject to human error. We do not claim these to be absolute facts but rather the best of what we understand and believe.

The Gemz reserves the right to modify these terms at any time without prior notice.